I want to request a refund

We are regrettably unable to process refunds. You must go through the platform you bought it from:


If you bought a map or skin pack on Minecraft using cash or a bank card, you must reach out to the support team of the platform you were playing on at the time.


If you purchased your content using Minecoins, you can open a ticket with Mojang support to possibly receive a refund. Note: Refunds are not guaranteed. It is decided by the support team you contact. If you experience a bug in our world, please let us know.

Oct 30, 2023

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