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Returns, Exchanges & Refunds (Merchandise)

Learn how to request a return, exchange an item, or receive a refund for Podcrash merch purchased via Fourthwall.

Updated over a month ago

Podcrash uses Fourthwall’s fulfilment system, which allows us to process returns and replacements for eligible orders.

We Can Replace Items If:

  • The item arrived damaged

  • You received the wrong item, size, or colour

  • The print quality is defective

How to Request a Replacement

Please contact Podcrash Support with:

  • Your order number

  • A description of the issue

  • Photos of the item and packaging

We will file the claim with Fourthwall and arrange a replacement.

Return/Refund Policy

Because merchandise is made to order, we typically do not accept general returns, unless:

  • A mistake occurred during fulfilment

  • The product is faulty

Refunds for preferences (e.g., “I ordered the wrong size” or “I no longer want it”) are usually not available due to the custom production process.

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