Waypoint Studios

If you’re unable to buy or download Podcrash content, it may be restricted by Microsoft Family Safety settings.

Multiplayer or online communication blocked

- Store purchases disabled
- Multiplayer or online communication blocked
- Marketplace access disabled
- Sign-in or privacy settings restricted

Go to <a href="" rel="nofollow noopener noreferrer" target="_blank">https://family.microsoft.com</a>

Adjust Store, Privacy, and Multiplayer permissions

1. Go to <a href="" rel="nofollow noopener noreferrer" target="_blank">https://family.microsoft.com</a>
2. Select the child’s profile
3. Adjust Store, Privacy, and Multiplayer permissions

Once updated, restart Minecraft and the Marketplace should refresh.

Explains how Xbox Family and parental control settings can block Minecraft purchases or downloads.

How Parental Controls Affect Marketplace Purchases

Podcrash™ is a registered trademark of Podcrash Limited

Find answers and get help from Intercom Support and Community Experts

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How Parental Controls Affect Marketplace Purchases

Common Restrictions

How to Fix It