Waypoint Studios

Fix Podcrash Marketplace content that isn’t appearing or downloading.

Missing Purchases or Content Not Showing

Learn how purchases work on the Minecraft Marketplace, including accounts, syncing, and supported devices.

Understanding Minecraft Marketplace Purchases

How refunds work for Minecraft Marketplace purchases and where to request one.

Refunds & Billing Information

Reasons why Podcrash content might not appear on another device and how to fix syncing issues.

Why Your Content Doesn’t Sync Across Devices

Explains how Xbox Family and parental control settings can block Minecraft purchases or downloads.

How Parental Controls Affect Marketplace Purchases

Steps to take if Podcrash content was purchased on an unintended Microsoft/Xbox account.

What to Do if a Purchase Was Made on the Wrong Account

Why Podcrash content cannot be used on Minecraft Java Edition and what versions are supported.

Is Minecraft Java Edition Supported?

How to check your Minecraft Marketplace transaction history for Podcrash purchases.

Viewing Your Purchase History

How regional stores and currencies affect Minecraft Marketplace prices and availability.

Region & Currency Differences

Everything related to in-game content, Microsoft accounts, syncing issues, etc.

Minecraft Marketplace Purchases

Podcrash™ is a registered trademark of Podcrash Limited

Find answers and get help from Intercom Support and Community Experts

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