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Refunds & Billing Information

How refunds work for Minecraft Marketplace purchases and where to request one.

Updated over a month ago

The Minecraft Marketplace is run by Microsoft, so all billing, payment issues and refunds are handled through Microsoft Support — not Podcrash.

Where to Request a Refund


Search for Minecraft Marketplace refund, then follow the prompts for your region.

Refund Eligibility

Microsoft typically approves refunds for:

  • Accidental purchases

  • Duplicate purchases

  • Purchases by children without permission

Refunds are not guaranteed and depend on Microsoft’s policies.

What Podcrash Can Help With

  • Fixing broken content

  • Replacing damaged or corrupted downloads

  • Providing installation support

We cannot access, modify or refund any payments.

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